Rowley Associates

Research indicates that changes in team structure are one of the most frequent and significant events experienced by managers and their employees. In any six-month period a manager can expect to lose or have to integrate several new team members. This churn can stall momentum, delay execution and impact relationships.  As a result, teams and organizations struggle to perform at high levels. 

At Rowley Associates we recognize that teams have to be able to adjust easily to frequent organizational changes as well as the disruption caused by market forces. Our definition of a successful team is one that is resilient – able to absorb changes in personnel and strategy whilst maintaining focus and delivering results.

Our 4-step method to creating high performing, resilient teams include:

1. Measure – the current capability of your team
2. Set Direction – creating a shared understanding of vision, objectives, metrics, meaning and accountability
3. Build relationships – Resilience is a combination of the belief in the direction of the team and the quality of relationships between team members
4. Reach out – Most teams recognize that morale is important and customer satisfaction essential but only a few understand that reaching out to internal company partners and stakeholders is critical.  Resilient teams are integrated and have good quality, productive relationships with internal partners and stakeholders